Terms of Service

Working with Memorial Balloons

How our memorial pieces are arranged, delivered, retrieved, and cared for.

How working together begins

  • Memorial Balloons creates memorial pieces for funeral homes and the loved ones they serve. Work is arranged through your funeral home and confirmed when we accept it and any agreed terms are in place.
  • We are glad to work within the billing and scheduling process your funeral home already uses.

The pieces are temporary

  • Balloon pieces are temporary. Weather, heat, cold, wind, sunlight, altitude, venue conditions, handling, and movement after setup can affect how a piece holds. We plan around the details you give us.

Delivery, setup, and retrieval

  • We serve the area from Provo to Brigham City; work beyond that is available by arrangement.
  • Earlier notice is always appreciated so we can prepare well. When an outlier arises, we can fulfill a rush request within 24 hours.
  • A designated day-of point of contact is required for every delivery, so setup and placement go smoothly.
  • Only arches and related décor we own are retrieved; everything else stays with the loved ones. Photo Displays use a framed photograph the loved ones provide — we do not print photos.

Photos

  • We may use photos of our work for our portfolio and marketing. If you’d prefer we didn’t, just tell us — a word is enough, nothing in writing required.

Your responsibilities

  • Please share accurate details, a reachable day-of contact, and reasonable venue access. Details vary and are confirmed as we plan.

Website use

  • Please use this site for normal inquiries. Do not interfere with it, attempt unauthorized access, submit false information, or disrupt service for others.

Questions

Memorial Balloons is operated by Locally Twisted, LLC.